Privacy policy

Plinotehnika d.o.o. respects your privacy and is committed to protecting your personal data. Data is collected and stored in accordance with the provisions of the General Data Protection Regulation.

This Privacy Policy defines how Plinotehnika d.o.o. (hereinafter: “Plinotehnika” or “we”) processes and protects your personal data in accordance with the applicable laws of the Republic of Croatia and Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR).

Data Controller
Plinotehnika d.o.o.
Ulica Silvija Strahimira Kranjčevića 2, 40000 Čakovec, Croatia
[plinotehnika@plinotehnika.com](mailto:plinotehnika@plinotehnika.com)

What data do we collect?
We collect and process only the data necessary to fulfill the purpose for which it was collected. We do not share your personal data with third parties, except when necessary for the provision of a service, when another appropriate legal basis exists, or when required by law. We collect the following personal data from clients:
- First and last name
- Mobile phone number
- Email address
- Company name

Purpose and legal basis for data processing
We collect and process your data for the purpose of:
- Providing agreed services and related communication (contractual basis).
- Responding to your inquiries and requests (legitimate interest).
- Sending notices, offers, information about products and services, and marketing materials (consent, and where applicable, legitimate interest, depending on the situation).

We process data exclusively for the purposes listed above, in accordance with the principles of lawfulness, fairness, transparency, data minimization, accuracy, storage limitation, integrity and confidentiality.

Data security and storage
We take appropriate technical and organizational protection measures to ensure the security and confidentiality of your personal data, preventing unauthorized access or disclosure, loss or destruction of data.

We store your personal data only for as long as necessary to fulfill the purpose for which it was collected, except in cases where longer storage is prescribed by law or where another valid legal basis exists.

Recipients and transfer of data to third parties
Your data may, where necessary, be transferred to third parties that help us provide services, such as IT associates or contracted data processors. We enter into appropriate data processing agreements with such entities in accordance with the GDPR. Your data will not be transferred outside the European Union without appropriate safeguards.

Rights of data subjects
Under the GDPR, you have the following rights:

Right of access: you have the right to request confirmation as to whether we process your personal data and to access such data.
Right to rectification: you have the right to request the correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): you have the right to request the deletion of data if it is no longer necessary for the purposes for which it was collected or if the processing is unlawful.
Right to restriction of processing: you have the right to request the restriction of processing in certain situations.
Right to object: you have the right to object to data processing based on legitimate interest.
Right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format and to transfer it to another data controller.
Right to withdraw consent: in the case of processing based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise these rights, you may contact us at: [plinotehnika@plinotehnika.com](mailto:plinotehnika@plinotehnika.com). You have the right to lodge a complaint with the supervisory authority, the Croatian Personal Data Protection Agency (AZOP).

Cookies
Cookies are small text files that are stored on your computer or device when you visit our website. Cookies allow us to recognize your browser, improve website functionality, personalize content and analyze traffic.

Types of cookies we use:
Essential cookies: enable the basic functions of the website, without which the website cannot function properly.
Functional cookies: allow the website to remember your choices, such as language, and provide enhanced, personalized features.
Analytics cookies: used to collect information about how our website is used in order to improve the user experience.
Performance cookies: used to optimize website performance, enabling faster page loading and better functionality.
Marketing cookies: used to track visitors across websites in order to display relevant and attractive ads to individual users.

You can choose whether to accept cookies. Most web browsers automatically accept cookies, but you can change your browser settings to refuse cookies or to notify you when a cookie is being sent. If you refuse cookies, you can still use our website, but certain functionalities may not be available.

Your consent
By filling out forms on this website, you guarantee that the information you have provided is accurate, that you have legal capacity and are authorized to provide the given information, and that you fully consent to Plinotehnika using and collecting your data in accordance with the law and the terms of its own Privacy Policy.

External links
Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of those websites. We recommend that you read the privacy policies of each website you visit.

Changes to the Privacy Policy
We reserve the right to amend or supplement this Privacy Policy at any time. All changes will be published on our website and will enter into force on the date of publication. We recommend that you regularly review the Policy to stay informed about any changes.

By using our services and website, you are considered to be familiar with these terms and to accept them.

Cookie Policy

Effective date: 14 May 2012
Last updated: 1 June 2026

What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, the information we collect using cookies and how that information is used, as well as how to manage cookie settings. Cookies are small text files used to store small amounts of information. They are stored on your device when the website loads in your browser. These cookies help us ensure that the website functions properly, make it more secure, provide a better user experience, understand how the website performs and analyze what works and where improvements are needed.

How do we use cookies?
Like most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mainly necessary for the website to function properly and do not collect any personally identifiable data about you. Third-party cookies used on our website are mainly used to understand how the website performs, how you interact with our website, maintain the security of our services, provide relevant advertisements and generally provide a better and improved user experience, as well as help speed up your future interactions with our website.

Cookie settings
You can change your cookie preferences at any time by clicking the appropriate button or option for managing cookies on our website. This will allow you to reopen the cookie consent banner and change your preferences or withdraw your consent immediately.

Our website uses the CookieYes tool to manage cookie consent and cookie settings.

In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block or delete cookies. If you use another web browser, please visit the official support documents of your browser.